The Times

Rod Ratsma, managing consultant in the UK business continuity management team at Marsh, the insurance broker and risk adviser, said that the critical points in a supply chain are not always where they might be expected. “The key risk can be a relatively cheap but essential component, perhaps supplied on a just-in-time basis from one location...”

Technology allows organisations to be more resilient and to change the way they recover. “Open communications and IP telephony can allow employees to work from home during the recovery period so you may not need to invest in temporary premises,” said Rod Ratsma of Marsh’s UK business continuity management team.