"In the past few years, more and more companies have started to address operational risk, including how to think about it, what databases to build around it and how to categorize it. It's not like financial or market risk where you can see external data like prices or rates, says Bill Spinard, senior vice president of Marsh Inc. in Washington, D.C. Operational risk is internal, requiring the collection of risk-oriented data from all the operational function areas within the company."
-- Bill Spinard
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