Excerpted from Business Finance: "Upfront: Coping with a Crisis"
March 2007
Business Finance
"Day-to-day incidents are often dealt with effectively by experienced individuals within most organizations and rarely escalate to a crisis level. If the incident does not involve the catastrophic loss of key individuals or a sole-sourced supplier or loss of a key specialized facility, then the financial fallout is often minimal..."
"I have found that those companies who have suffered through an adverse event realize quickly where the flaws were in their plans — if they had plans at all... Business-continuity planning is event-driven, and after an event, we often see companies playing catch-up and developing plans quickly to address the shortfalls."