Remaining productive, staying competitive, and enjoying continuous improvement means making the best, most informed operational decisions in a timely manner. However, a sudden event, such as equipment failure, a blackout, the loss of key markets, terrorism, supply chain interruptions, or an e-commerce failure, can occur anytime to seriously affect an organization’s business continuity, its image in the marketplace, and its shareholder value.

In today's business environment, key stakeholders inside and outside of an organization are demanding more accountability from senior management to properly handle all aspects of operational risk. But such accountability cannot be achieved until there is a clear understanding of not only the different types of risk that could affect the company but also the potential severity and frequency of those risks.

As practice leader for Risk Consulting—Canada, Mr. Cann oversees all aspects of the delivery of customized risk management solutions to clients. In addition, he continues to serve as a consultant in risk analysis, strategic risk management, and property hazard control, specializing in the oil, gas, petrochemical, and utility industries.

Prior to joining Marsh, Mr. Cann spent several years with the Canadian Industrial Risks Insurers (CIRI) as a field engineer covering oil/petrochemical risks, major construction projects, pulp and paper facilities, and large, highly protected risks across North America.

Mr. Cann holds a Bachelor of Applied Science degree in chemical engineering from the University of Toronto. He is a registered professional engineer and a member of the Society of Fire Protection Engineers and the National Fire Protection Association.