Gail Krinsky serves as Marsh’s Disability Management Practice Leader for the Human Capital Practice. She is a national resource for the development and implementation of customized return-to-work (RTW) programs and RTW Frontline, a leading return-to-work program that trains the client’s operational management to control the return to work process.

Ms. Krinsky has been involved in workers compensation claim auditing to assist clients with evaluating the performance of third-party vendors. She also develops proprietary training materials for workers compensation managers. Her industry experience includes retail, public entity, warehouse distribution, and transportation.

Prior to joining Marsh, Ms. Krinsky owned a consulting company that developed and delivered training programs for claims adjusters and medical case management professionals. She also developed process and procedure manuals for the insurance and medical case management industry.

She began her career in the insurance industry at Iowa National Mutual Insurance Company, then moved to the General Casualty Co., and then to a self-insured fortune 500 company, Ryder System, to manage its self-administered workers compensation claims program nationwide.

With over 30 years of experience in the workers compensation claims industry, and 18 years of experience in developing and delivering training programs for insurance industry professionals and employers, she writes and speaks extensively in public on industry-related topics. This includes delivering the keynote address at the 2006 Behavioral Safety Now Conference in Kansas City with Bill Grimes on the subject of creating RTW programs using a behavioral approach and speaking at the CPCU Conference on new technologies in managing lost cost of injury/disability.

Ms. Krinsky earned a bachelor of arts in foreign languages from the University of Wisconsin, Madison.