The Client and Its Challenge
A tropical storm hit a resort and condominium complex, severely damaging several high-value units for sale. To obtain a fair settlement, the client needed to demonstrate clearly and accurately the storm’s effect on its real estate sales. The insurer, however, did not recognize the full extent of the client’s loss.

The Risk Consulting Solution
The client retained Marsh’s Forensic Accounting and Claims Services (FACS) Practice to measure the loss and coordinate the claims process. The FACS team visited the location to meet with the client and assess the damage. Then consultants worked with key sales and accounting personnel to assemble sales histories and other relevant data necessary to provide a reasonable measurement of the loss of real estate sales and subsequent home construction.

Results
By submitting detailed reports of sales histories, potential buyers, lost deals, and market data, the FACS team was able to demonstrate the full extent of the client’s real estate loss to the insurer. Consequently, the insurer agreed to pay more than $1.2 million in net loss.