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  Critical Incident Prevention Practice
Theft, workplace violence, and other violent crimes continue to demonstrate the need for security and crisis intervention planning and training.

The events of September 11, 2001 and its aftermath continue to occupy a prominent position in the business world. However, most business executives and security directors must also deal with a wide variety of other, more mundane security threats every day. Whether in a school, place of business, or entertainment venue, maintaining a safe and secure environment is a critical yet challenging task.

Unlike natural disasters, incidents — such as theft, workplace violence, and other violent crimes — stem from within the realm of human relations and conflict. In addition, businesses in many industries are being subjected to new laws, regulations, as well as mandates requiring vulnerability assessments and security enhancements and the implementation of policies, procedures, and protocols addressing workplace violence prevention.

What Will You Say When They Ask What Happened?
In order to provide a comprehensive solution to the ever-present threats on human lives and property, identifying the underlying human factors that lead to the initiation of events, as well as physical security aspects, must be addressed. Executives interested in proactively dealing with the prevention of security risks within their organization must consider complex questions such as:

  • Have we identified the credible security threats facing our organizations?
  • Have we reviewed our security plans based on credible threats to our organization?
  • Are our procedures and policies current?
  • Is our internal staff adequately trained to deal with a security threat?
  • Are we compliant with the security regulations that impact our industry sector?
  • Do we need to update/upgrade our facility’s physical security?
  • Have we developed integrated plans addressing the integration of emergency services?

Who's Looking Out for You?
The Critical Incident Prevention practice at Marsh helps organizations deal with issues involving compromises in company security, threats of violence, and critical incidents. We offer proactive and, if necessary, reactive methods and systems of loss identification, prevention, and resolution with a focus on providing effective, efficient, and economical means of controlling exposures to loss as a result of criminal activities and expediting the recovery process in the event an incident occurs.

Our services include:

Workplace Security Expertise — Marsh’s workplace security consultants are strategically located throughout the world to ensure quality control and continuing client support. We provide:

  • Physical security reviews
  • Security program reviews
  • Occupational reviews which assist in identifying security and violence in the workplace exposures
  • Behavioral profiling techniques
  • Staff specific security education and training
  • Critical incident response planning
  • Response protocols
  • Integration of emergency services
Workplace Violence Prevention Programs — Our consultants help clients to develop or evaluate:
  • Physical controls
  • Administrative controls
  • Management training on the profiling, evaluation, and control of violence factors — pre-event
  • Incident response
  • Utilization of legal devices as a control and response mechanism
  • Drills/exercises as a mechanism to practice newly developed protocols
Critical Incident and Planning — Once threats are identified, mitigation strategies are recommended, programs developed, implementation strategies put into place and appropriate training provided. We assist organizations in several areas, including:
  • Risk and business impact assessments
  • Threat assessments
  • Program development regarding emergency response, critical incident and crisis management and their interaction with business continuity
  • Development of emergency operations capabilities
  • Mechanisms to integrate with outside agencies and other providers of services
Developing a critical incident program involves enormous responsibility, experience, and understanding. Our “Tactical Response Team” is prepared to react immediately in supporting our clients worldwide.

For more information about how Marsh can help your business please contact us.

Kroll, a subsidiary of Marsh & McLennan Companies, offers services that complement Risk Consulting's. Learn about Kroll's crisis and emergency management capabilities.

If you are seeking information about insurance and related services, please visit marsh.com.


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Learn more about how Marsh's Risk Consulting Practice can help you. Contact Us
 

Related Information
Case-in-Point
Security and Emergency Response in the Public School System
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